How We Can Assist You

At Pfenning Group, we take a unique approach to solving our clients' most critical business issues.  We begin  with a thorough understanding of your organization's overarching objectives and, only then, do we start to develop the necessary solutions to help you achieve those objectives.

We combine decades of experience with proven methodologies and the latest technology to ensure the solutions we develop continue to be applied long after we leave your facility.  Your ongoing success is the single most important factor in our success, and we commit to you that we won't leave until the job is done completely and correctly.

Within each of our practice areas, we utilize market-leading software platforms to ensure the right systems are in place for sustainable improvements.  We are proud to be partnered with many well-respected organizations, including HubSpot, The Predictive Index, Domo, Nintex, Cascade and North American Bancard.  We value our partners immensely and are continuously looking for new partners that can assist us in helping our clients to succeed. 

STRATEGIC PLANNING

  • Mission, Vision & Values

  • Long Term Planning

  • SWOT Analysis

  • Culture Development

  • Balanced Scorecards

  • Leadership Development

  • Strategic Alignment

  • Acquisition Strategy

  • Succession Planning

  • Exit Strategy 

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BUSINESS PROCESS MANAGMENT (BPM)

  • Create a Process Center of Excellence

  • Implement 4D Process Management

  • Visual Workflow Management

  • IT Automation

  • Process/System Training

  • Measure Process Effectiveness

  • Alignment of Organizational Systems & Processes

  • Automated Payments and Card Processing

 

PRICING STRATEGY

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  • Comprehensive Pricing Strategy

  • Competitive Pricing Analysis

  • Systems to Set & Monitor Prices

  • Customer Impact Management 

  • Pricing Policy Management 

  • Model Pricing for Long-Term Value Creation

  • Product/Service Differentiation

  • Incorporate Pricing as a Measurable KPI

  • Integrate Pricing Structure into CRM / ERP 

  • Train Personnel on Impact of Pricing

 
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BUSINESS INTELLIGENCE (BI)

  • Customized Data and Reporting

  • Data Mining

  • Benchmarking

  • Predictive & Prescriptive Analytics

  • Performance Monitoring

  • Data Collection for Strategic Planning

  • Market Reports

  • Data Gathering, Analysis and Interpretation

  • Data Warehousing

 

SALES ENABLEMENT

  • Sales Process & Funnel

  • CRM Implementation

  • Lead Generation

  • Marketing Campaigns

  • One-on-One Sales Coaching

  • Sales Team Optimization

  • Social Media Marketing

  • Customer Satisfaction Reports

  • Contract Negotiation

  • Market Segmentation

  • Branding

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TALENT OPTIMIZATION

  • Predictive Index Talent Optimization Platform

  • Behavioral, Personality & Skills Assessments

  • Org Chart Review & Optimization

  • Succession Planning

  • 360 Reviews

  • Compensation Plans

  • Employee Retention 

  • Employee One-on-Ones

  • Interviewing

  • Employee Surveys